Privacy Policy

Effective: March 13, 2026 · Updated: March 13, 2026

SHL Group LLC (“we,” “us,” or “our”) operates the Ssun mobile application (the “App”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the App.

By using Ssun, you agree to the collection and use of information as described in this policy.

1. Information We Collect

Information You Provide

• Account Information: Phone number (used for verification via SMS), name, date of birth, gender, and profile details you choose to share.
• Profile Content: Photos, biographical text, and preferences you add to your profile.
• Group Information: When you create or join a group, we store your group membership and associated group profile content.
• Messages: Text messages sent through the App’s chat features, including group chats and direct messages.
• Waitlist Information: If you sign up for our waitlist, we collect your phone number.

Information Collected Automatically

• Location Data: With your permission, we collect your approximate location to show you nearby groups. Location data is not shared with other users in precise form.
• Device Information: Device type, operating system version, and unique device identifiers.
• Usage Data: How you interact with the App, including features used and actions taken.
• Crash and Performance Data: Technical logs to help us identify and fix issues.

2. How We Use Your Information

We use the information we collect to create and manage your account, facilitate group matching and discovery, enable messaging between matched groups, show you relevant groups based on your location and preferences, send important updates, improve the App’s performance, enforce our Terms of Service, and comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share your information with other users (profile information visible as part of core functionality), service providers (cloud hosting, SMS delivery, crash reporting, content moderation), when required by law, for safety purposes, or in connection with business transfers.

4. Data Storage and Security

Your data is stored on secure cloud infrastructure. We use industry-standard security measures including encryption in transit and at rest, row-level security on our database, and access controls. No method of electronic storage is 100% secure.

5. Data Retention

We retain your personal information for as long as your account is active. If you delete your account, we will delete or anonymize your personal information within 30 days, except where required for legal purposes.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information, withdraw consent for location data collection, and opt out of promotional communications. Contact us at admin@joinssun.com to exercise these rights.

California Residents: You may have additional rights under the CCPA. We do not sell personal information.

7. Children’s Privacy

Ssun is not intended for anyone under the age of 18. We do not knowingly collect personal information from children under 18.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the “Last Updated” date.

9. Contact Us

SHL Group LLC
Email: admin@joinssun.com
Website: joinssun.com